Heat Seek Help
If you are currently without heat, please call 311 to report the problem.
NYC regulations require the following:
- Hot water must be available at a constant minimum temperature of 120 degrees.
Between October 1 and May 31 ("Heat Season")
- Between the hours of 6:00 AM and 10:00 PM, if the outside temperature falls below 55 degrees, the inside temperature is required to be at least 68 degrees Fahrenheit; and,
- Between the hours of 10:00 PM and 6:00 AM, if the temperature outside falls below 40 degrees, the inside temperature is required to be at least 55 degrees Fahrenheit.
If you need a sensor, please sign-up for our mailing list below. We will alert you when sensors become available to the general public. At the moment, due to high demand, our sensors are all reserved for the advocacy groups we have already partnered with as part of our pilot program. We recommend that you reach out to local advocacy groups in your area for assistance.
- All Boroughs
- Staten Island